PRIVACY POLICY

Who we are:
Ridge Alloys is part of Storm Xccessories Limited, a company registered in Northern Ireland.

Our registered office is located at:
Storm Xccessories Limited
Unit 5-7 Swatragh Business Park
Garvagh Road, 
Swatragh
BT46 5QE, 
Northern Ireland

Our head office and primary contact details are:

Ridge Alloys
Unit 5-7 Swatragh Business Park
Garvagh Road, Swatragh
BT46 5QE

Tel: +44 (0) 28 79 401 222
Email: info@ridgealloys.com

We are in the business of selling alloy wheels and tyres for vehicles.

Whose personal data we process:
Clients
Customers
Suppliers
Service Providers
Current & Past Employees
Prospective Employees
Consultants & Professional Experts

Use of your personal data:

We collect and process personal data in the following circumstances:

  1. Where you have provided consent.
  2. To comply with our legal obligations.
  3. Where necessary for us to pursue a legitimate interest.
  4. To perform a contract we have entered into with you (or to fulfil other contractual obligations).
  5. Where processing is in your interests.

Personal data sources:
We collect personal data from various sources, including:

  • Publicly available information (e.g., Companies House, Social Media, Search Engines).
  • Information provided by you via our website, email, telephone, mail, or social media.
  • Third-party providers, debt recovery agencies, contractors, and business introducers.

Purpose for which your personal data is collected & processed:

  1. We collect personal data for the following purposes:
  2. To improve our service to clients, suppliers, and industry partners.
  3. To fulfil contractual obligations between you and us.
  4. To provide information you have requested or that may be of interest to you.
  5. To inform you of services and products that are similar to those we have provided in the past.
  6. To notify you of changes to our privacy policy or terms and conditions.

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link provided in the email.

We may disclose your personal data to:
  • Our suppliers and transport carriers (where necessary to fulfil contract obligations).
  • Government authorities (e.g., the police) to comply with legal obligations.
  • Credit agencies for credit risk management.
  • Other third parties, where legally required, to protect our rights and property, or in urgent circumstances to protect the personal safety of staff, clients, or the public.

Employment & education details:
We store this data for recruitment purposes. Unsuccessful applications are destroyed unless explicit permission is obtained to retain a CV and cover letter on file.

Bank & payment information:

We may collect this data during our business relationship for payment or refund purposes. We may request confirmation of bank details in person, via email, or over the phone.

Electronic & hardcopy correspondence & documentation:

Any documentation or correspondence submitted to Ridge Alloys may be stored to help us address queries and provide client support.
IP addresses & cookies:

 
Our website uses cookies to collect information about how you use our site. This data helps us analyze visitor behavior and improve our website. You can manage cookies via your browser settings.

For more information on cookies, visit www.allaboutcookies.org.

Transferring your data outside of the European Economic Area (EEA):

In some cases, your data may be transferred to a third-party agency outside the EEA. This will only occur if necessary for the performance of a contract, such as when goods are delivered directly from a manufacturing plant.

Safeguarding your personal data:

Ridge Alloys takes reasonable steps to protect your personal data. We have policies in place for securing both physical and digital information, and our staff are trained to handle your data in compliance with data protection laws.

How long we keep your personal data:

We will not retain your personal data for longer than necessary:
For marketing purposes, we retain your data indefinitely unless you request its deletion.
For contractual purposes, we retain your data for 7 years after it is no longer required, to address any potential legal issues.

Your rights as a data subject
You have the following rights:

Right to be informed: You have the right to know who we are, why we process your data, with whom we share it, and how we collected it. This information is provided in this privacy policy.

Right of access: You can request access to the data we hold about you via our website or by contacting us.

Right to rectification and erasure: If your data is incorrect, incomplete, or you wish it to be erased, you can contact us by email or letter to request changes.

Right to data portability: You can request your data in a portable format.

Right to withdraw consent: You have the right to withdraw consent at any time, although we may refuse this request if there is a contractual or legal obligation.

Reporting a concern:

If you have any concerns about how we handle your personal data, please contact us at:
Email: info@ridgealloys.com
Tel: +44 (0) 28 79 401 222

Alternatively, you can write to our head office at the address listed above. If you are not satisfied with our response, you can raise the matter with the Information Commissioner’s Office (ICO).

Automated decision making:

We may use automated decision processes, such as credit checks, to meet contractual obligations. In these cases, we may not be obliged to explain the decision made. However, we will endeavor to provide an explanation to maintain good customer service.


Contact us:
If you wish to discuss our privacy policy, please call +44 (0) 28 79 401 222, 
Email info@ridgealloys.com, or write to the address listed at the beginning of this policy.